Shipping Policy

Delivery Times

Orders placed will ship within 2 business days.

Our primary domestic carriers are UPS and USPS Priority Mail. The choice of carrier depends upon the size of the shipment. Any packages shipped to Alaska, Hawaii or a PO Box will also be shipped USPS Priority Mail.

Typical USPS transit times are as follows:
Domestic Orders: 2-7 days (Priority Mail)
Alaska, Hawaii Orders: 4-10 days

If you have special concerns or need expedited service, please email

Sales Tax

5.6% Sales Tax applies ONLY for orders shipped to Wisconsin. If a coupon or discount is being used, that amount will be subtracted before tax is calculated.

Please Note: You must notify Customer Service of a shipping discrepancy no later than 7 days from the invoice/ship date. Requests received after 7 days can not be honored.

Return & Exchange Policy

Returns & Refunds

For instructions on returning items, please email


You may return any unopened item for any reason - within 10 days of receipt of your shipment (including gifts). If you feel a product is defective, or choose to return an unopened item please email prior to sending the shipment back. You will receive detailed instructions on how to return the shipment.

Returns will only be accepted for items purchased directly from the web site or catalog. A 20% restocking fee will be assessed unless the return was a result of our error or a product defect.


Refunds will be promptly credited back to your credit card. In the event you ordered by check, a credit will be issued against future purchases.

Wholesale orders will receive a credit issued against future purchases and must be approved prior to return.

We can only refund shipping fees if the return was a result of our error.


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Phone:  1-866-720-8160

©2016 by Midwest Spice Company, LLC